Saturday, May 12, 2007

The Two-Hour Dinner, Another Idiot CSR, and A Frozen Yogurt Dilemma

- So it took me a bit over two hours to finish dinner tonight, no thanks to my family interrupting me several times.

(Yeah, I'm back home in the 626 for Mother's Day. I wish I could cook about 10% as well as my dad can.)

I was interrupted several times, mostly by my mom and my sister, and I probably got a good 20 minutes of actual eating time during the two hour period. Food was damn good, though: rice, soup, fried eggs, and some really stinky dried fish that was awesome.

During my two hour dinner, I had to watch over my nephew (he's been causing general mayhem more so than usual) help my sister locate a credit card that seemingly vanished into thin air (it turns out that the card, silver in color, ended up besides my sister's desktop computer, also silver in color), and help my dad with some random stuff.

- Speaking of my sister, it was her turn to deal with an idiot CSR today. She had to activate a new credit card, and the CSR she spoke to tried every trick in the book to get her to sign up for a Credit Protector-type service. She even resorted to repeating, nearly verbatim, the same sales pitch again. My sister got so flustered with the pitch that she lept out of her chair, and demanded that the CSR quit trying to sell her anything. Apparently, during that fit of rage, the credit card that was in her hand shot out (Chris "Jesus" Ferguson would have been proud of the effort), and it ended up wedged between a book and her (silver, mind you) computer case. It took us nearly half an hour to locate the stupid card.

The fact that I still had an appetite after that entire ordeal was a minor miracle.

- Which one is worse? Lying about the content of your product, or being in violation of state law? That's the dilemma that trendy California "fro-yo" stand Pinkberry is facing (from Consumerist).

(Tangent: Who in the heck refers to frozen yogurt as "fro-yo"???)

Apparently, there is debate on whether or not Pinkberry's frozen yogurt contains any actual yogurt. Pinkberry has to contend with a lawsuit alleges "that the frozen treats don't have the bacterial cultures that make yogurt good for you." Retorted manager Jamin Katz, "It is yogurt. It's made with non-fat yogurt. It's healthy for you."

Well, if Katz provides evidence that Pinkberry's frozen yogurt is, indeed, made out of yogurt, Katz would have another problem to deal with. Apparently, it is illegal in the state of California to manufacture yogurt anywhere other than a state-licensed dairy facility; Pinkberry manufactures their "yogurt" at each individual store.

So either Katz is a liar, or in violation of state law. If you were Katz, which one would you rather be?

Until next time, happy blogging!

1 Comments:

At 12:52 AM , Anonymous Anonymous said...

I beleive Jamin Katz all the way. I've had the product and it tastes like yogurt. I don't think he would lie about something like this. I think the guy who is making a fuss about this is just after some money or his 2 minute of fame! Jamin rules!

 

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